Privacy Policy
Last Updated: [Insert Date]
1. Introduction
Welcome to Call Hub Assit (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name and position
- Business address
b. Communication Data
- Call recordings (if applicable)
- Chat transcripts, emails, and messages exchanged with our team
c. Technical Information
- IP address
- Browser type and device information
- Usage data and cookies
3. How We Use Your Information
We use your information to:
- Provide inbound and outbound call support services
- Manage customer accounts and inquiries
- Communicate with you about updates, offers, or support
- Improve our services and user experience
- Ensure compliance with legal and contractual obligations
4. Sharing Your Information
We do not sell or rent your personal data.
We may share information only in the following situations:
- With trusted service providers who help us operate our business (e.g., CRM tools, payment processors)
- When required by law or to comply with legal obligations
- To protect the rights, safety, or property of Call Hub Assit and our clients
5. Data Security
We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, please note that no online system is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, contact us at [insert your contact email].
8. Cookies Policy
Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You can modify your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website or communication materials may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.